Celebrating Our 20th Year in Business
2001 - 2021

What are PhotoWeights made of?
Our paperweights are beautifully handcrafted in the United States and are made of clear glass.

How do you personalize PhotoWeights?
Step-by-step photographs with instructions are available on our website:  Using PhotoWeights

What does each paperweight include?
Each paperweight includes a complete finishing kit that consists of a mounting board for your artwork and a pad to cover the bottom surface of the glass. Both pieces are pre-cut and self-adhesive for fast, hassle-free assembly.  We'll also include a step-by-step instruction card with your order.  If you order individually boxed paperweight kits, an instruction card will be included with each paperweight.


Which payment methods to you accept?
We accept Visa, MasterCard, American Express, and Discover. Paypal is also a payment option during checkout.

Do you charge Sales Tax?
Sales tax is only added to orders shipped within South Dakota.

Am I required to create an account?
You're welcome to checkout as a guest without registering.  When you register and create an account on our site, we'll remember your information to make the checkout process easier in the future. You'll be able to store your addresses and payment information, as well as check your order history and tracking.

Can I change or cancel my order?
Unless an order has been packaged for shipping, orders may be cancelled or changed within 24-hours.  Cancellation requests and changes must be made by email to info[at]photoweights.com.


For more detailed information about shipping, please view our Shipping Policies.

When will my order ship?
Most orders will ship within 2-3 weekdays, depending upon stock on hand.  If you need to receive your order by a specific date, let us know by including a note in the comments field of your cart.

Do you ship outside the United States?
PhotoWeights offers shipping to a variety of countries outside the USA.  For more information, see International Shipping.


How do I update my account information?
You can manage your account in My Account.

How can I track my package?
Your order history and tracking information can be viewed through My Account.


What is your return policy?
PhotoWeights accepts returns and exchanges within 30-days from the date of delivery.  For terms and exclusions, please read our Return Policy.

How do I make a return or exchange?
Please read our Return Policy for instructions on making a return or exchange.

If you have a question that's not covered here, please Contact Us for assistance.

Subscribe for the latest design ideas and special offers.