We accept Visa, MasterCard, American Express, and Discover. You may also submit a payment through Paypal or mail us a check prior to shipping.
We are not required to collect Sales Tax on orders that ship outside the state of South Dakota.
TURNAROUND TIME & SHIPPING
Most orders will ship within 1-2 business days. From there, please allow 2-5 business days for your order to be delivered within the contiguous United States. International orders are sent Priority International and are typically delivered within 1-2 weeks, depending upon your location.
Larger orders may take additional time for us to process and ship if we do not have enough inventory on hand. We will contact you with an anticipated ship date if we're unable to ship your order within four business days.
For more detailed information about shipping, please view our Shipping information.
Unused items may be returned within 30-days of receipt for a refund or exchange. Please view our Return Policy for details and return instructions.
We do not accept returns and exchanges involving more than 100 paperweights.
CHECKING THE STATUS OF YOUR ORDER
If you have an established password on our website, you can find out the status of your order by viewing your account information online. You can also email us at firstname.lastname@example.org.
International shipping is available to many countries outside the United States. During checkout, select your country and enter your postal code.
Any duties and taxes imposed are the responsibility of the customer/recipient and are due at the time of delivery. These charges are not calculated during checkout and are not collected by PhotoWeights. For more information on international shipping,
Packages that are returned to us by the shipping carrier as refused or undeliverable will be processed as a return.
Our office hours are Monday through Friday from 9:00 A.M. to 4:00 P.M. Orders placed outside these hours will be received the following business day.
If you have any questions or concerns regarding an order, please do not hesitate to contact us for assistance.