PhotoWeights will gladly accept a return or exchange within 30-days from the date of delivery.
All items returned to us should be in unused condition with the finishing pieces they included. Please package your items carefully and use a shipping carrier that offers delivery tracking and confirmation, as we are not responsible for loss or breakage.
EXEMPTIONS: We do not accept returns and exchanges involving more than 100 paperweights.
REQUEST A RETURN AUTHORIZATION
Please use this form to request a return authorization. (This information may also be emailed to firstname.lastname@example.org). After we've processed your request, we will email a return authorization number to you, as well as a return address.
Returns must be sent to the shipping address we will provide with your return authorization.