HELP & CUSTOMER SERVICE

This area of our website includes links to help you with questio ns about our paperweight kits, placing a new order, or checking the status of an existing order. If you require more personal assistance, please do not hesitate to contact us.


GENERAL INFORMATION

Store Policies
Read the Store Policies for our online shop.

Returns & Exchanges
Learn more about our 30-day return policy or request a return authorization.

Shipping Information
This page includes information on shipping services and tracking.

International Shipping
Shipping methods available to a variety of countries outside the United States.

Using PhotoWeights
Our step-by-step instructions will show you how easy it is to create custom paperweights
using our line of handcrafted paperweight kits.


ACCOUNT & ORDER INFORMATION